wtf? cant? dont know how? figure it the fuck out. christ, throw out a chain never sharpened??? i grind or file the sob right brand new.
Couple tree service outfits here do same thing. I used to buy chains from one of them $5 for a 84dl RS. He thought I was fucked in the head for filing a brand new chain. Couldn't get it through that they don't cut worth a shit from factory